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Cabin Crew Award from the Frozen Underground
In 2023, we thought it was time to finally launch a AWARD FOR EXCELLENCE, given to those cabin crew who go "above and beyond". We know each and every one does an incredible job - given the nature of some passengers - but to cope with that and still be calm, composed and friendly, shows true character.

The initial idea was just to say a quiet "thank you" to certain crew who really seemed to care and enjoy what they did, and in so doing improved our experience at the same time. So, it wasn't a given that this page would ever be created. However, after the wonderful feedback we have received, we have decided to publish details of the flights, if any awards were given out on them, and to whom. 

We have detailed all flights below to show those where these amazing cabin crew have been encountered - and that we don't just give them out to all we meet! 
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​Thank you
to all award winners!

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Flight Date
Flight No.
Airport & Destination
Award No.
Awarded to
24 Dec 2024
BA 2630
LGW to SZG
None awarded
--
31 Dec 2023
BA 2631
SZG to LGW
1
Jennifer
12 Jan 2023
BA 2574
LGW to NCE
None awarded
--
14 Jan 2024
BA 2575
NCE to LGW
None awarded
--
24 Feb 2024
BA 2650
LGW to SVQ
2
​3
Amelia
​Leah
27 Feb 2024
BA 2651
SVQ to LGW
4
Amy-Jo
23 Mar 2024
BA 217
LHR to IAD
None awarded
--
16 Apr 2024
BA 222
BNA to LHR
5
​6
Olu
Tilly
21 Apr 2024
BA 2670
LGW to PMI
None awarded
- -
24 Apr 2024
BA 2671
PMI to LGW
7
Aimee
15 May 2024
BA 2614
LGW to MLA
8
Lauren
20 May 2024
BA 2617
MLA to LGW
None awarded
- -
13 Sep 2024
BA 2590
LGW to VRN
None awarded
- -
17 Sep 2024
BA 2591
VRN to LGW
9
Kacie
19 Sep 2024
BA 2037
LGW to MCO
10
​11
​12
Joe
​Claire
​Francesca
28 Sep 2024
BA 2040
MCO to LGW
None awarded
- -
29 Nov 2024
BA 7339
LCY to PRG
13
​14
David
​Michelle
2 Dec 2024
BA 7338
PRG to LCY
15
​16
Alexis
​Katie
12 Jan 2025
BA 2624
LGW to SZG
None awarded
- -
16 Jan 2025
BA 2625
SZG to LGW
None awarded
- -
5 Feb 2025
BA 207
LHR-MIA
17
Matthew
15 Feb 2025
BA 206
MIA-LHR
18
​19
Lola
​Tim
26 Apr 2025
BA 2588
LGW-VRN
None awarded
- -
29 Apr 2025
BA 2589
VRN-LGW
20
Sam
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A History of the Award

Back in time, a good few years Before Covid (BC), we were catching a flight to the UK (cannot remember where from), and somehow we ended up being the very first people up the steps and onto the plane. As we boarded, two friendly cabin crew greeted us and I commented that their peace and quiet was about to the shattered. I looked back down the steps, pointed and said to them, "Here come the bloody passengers" (we didn't count!). They found this more amusing than I thought they would, so clearly they enjoyed my humour! ;-).

During the journey, I thought it might be fun to continue the concept of what I had started. So, with a pen and a napkin, I drew the  a rudimentary timeline of their existence over the course of a flight - and what they might do after all the passengers have gone! This formed the basis of the Certificate of Appreciation that is given out today, but back then, it was just something to help cheer the day along.

We were truly not aware how much such a seemingly small gesture was appreciated. After the laughter we heard emanating from the back of the plane, the two crew members who had greeted us on boarding come down the aisle with two small bottles of fizz to say a big thank you for making their day.

It wasn't until travel returned After Covid (AC), that an idea was formed to make this more of a thing. There was no telling how it would be received, but we just wanted to let deserving crew - by that we mean those who we think have gone out of their way to enhance our journey - know that their efforts have not gone unnoticed, and we value and appreciate what they do.

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  • Home
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